House Rules

Inviting Guests to the House

A member’s guests may not enter the House without that member being present.
Members may not be separated from their guests within the House or allow their
guests to remain in the House when they leave. Members are responsible for ensuring
their guests follow all House rules and policies.

Please notify the concierge (in person or via email) when you are expecting a guest so
that they can greet them at the door. If a guest would like to tour the wellbeing facilities,
please ask the concierge to guide this as guests are not permitted downstairs without
a wellbeing day pass.

All members are kindly asked to register expectant guests in advance through the
concierge via email at concierge@vitalityhouse.com.au

Mobile Phones

To support a mindful and creative atmosphere within the House, members may not
take or make phone calls, and phones should be set to silent mode. Texting is
permitted and calls may be made in designated areas within the House, including
phone booths, quiet rooms, and booked meeting spaces.

Audio/Video Sound

Movies, videos, songs, internet calls, presentations, and all other audio must only be
played through headphones and should not be audible to any other member or guest
present. Internet calls must only take place in designated areas.

Cameras/Recording Devices

No cameras, video, or other recording devices, whether live-streaming or otherwise
and whether on a mobile phone or other medium, may be used while in the House.
Members are responsible for ensuring their guests also abide by this rule.

Wellbeing Lounge Etiquette

Members are asked to keep noise levels to a minimum when within the Wellbeing
lounge, areas, and treatment rooms. Members must not wear bathers outside of the
private wellness rooms and can use a robe provided by Vitality House to transition
between services.

Studio Etiquette

Vitality House thoroughly cleans all studio equipment daily, but members are asked to
please wipe down any equipment used with the antibacterial wipes provided.
Please no glass in any of the studio spaces – water bottles can be refilled upstairs or
purchased from the Wellness Reception.

Yoga and Meditation Studio

Please arrive prior to class start time and when entering the studio remove your shoes
and keep conversation to a minimum out of respect for other members' experience.
Shoes can be left in the end of trip facilities or the cubby holes outside the back door
of the studio. Members must not bring glass’ or mobile phones and other electronic
devices into the yoga or meditation studio. Apple watches can be worn with ‘theatre
mode’ switched on, as not to disturb others. Where possible, avoid leaving the class
early unless a prior discussion with the teacher has taken place.

Booking Assistance

If you need any assistance making, rescheduling or cancelling bookings within the
House please contact our Member Concierge to assist you –
concierge@vitalityhouse.com.au. Roaming Members can book additional coworking
days and wellness appointments through the Concierge.

Food and Drink

Members and guests are not to bring food and drinks purchased from another
establishment into the House. The café is open between 7am and 3pm offering snacks,
food menu, drinks and coffee.

Smoking Policy

No smoking is permitted on the Premises, this includes the front and rear carparks.

Covid-19 Statement

The wellness of our members, guests, and team is important. If you’re feeling unwell in
any form, please do not visit Vitality House until you are feeling better.